1. Introduction
Klever Cap Pty Ltd is committed to protecting your privacy and handling your personal information in an ethical way..
This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website, you consent to the practices described in this Privacy Policy.
2. What Person Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Billing and/or delivery address
- Payment details (processed securely via third-party payment providers)
- Any information you provide through contact forms or email
- Website usage data (such as IP address, browser type, and cookies)
We only collect personal information that is reasonably necessary for our business functions and activities.
3. How We Collect Personal Information
We collect personal information when you:
- Make a purchase
- Create an account
- Subscribe to our newsletter
- Contact us via email or website form
- Interact with our website
We may also collect certain information automatically through cookies and similar technologies.
4. How We Use Your Information
We use your personal information to:
- Provide products and services
- Process payments and orders
- Respond to enquiries
- Improve our website and services
- Send important updates related to your purchases
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third parties.
We do not disclose your personal information to third parties except:
- Where required by law
- To trusted service providers necessary to operate our business (such as payment processors or website hosting providers), who are required to keep your information confidential
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These steps may include:
- Secure servers
- SSL encryption
- Restricted access to personal information
- Secure third-party payment processing
6. Cookies
Our website may use cookies to enhance your browsing experience and collect website usage data.
You can control or disable cookies through your browser settings.
7. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.
To make a request, please email us at info@klevercap.com.au
8. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will respond to complaints within a reasonable timeframe.If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
9. Overseas Disclosure
We do not disclose personal information to overseas recipients unless required to do so by law or necessary for secure service providers (e.g., cloud hosting). Where this occurs, we take reasonable steps to ensure your information is protected.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Klever Cap Pty Ltd
Email: info@klevercap.com.au